Privacy Policy

Last updated: May 2025

Who we are

Motus Coaching is operated by Ana Putonaite, based in Worthing, UK. We run in-person coaching sessions for adults 35+ across two Worthing locations.

If you have any questions about this policy, please contact us at info@motuscoaching.co.uk or on WhatsApp at +44 7455 597637.

What information we collect

When you fill in the booking form on this website, we collect your name, email address, phone number, and the date and time you submitted the form.

When you become a paying member, we also collect your postal address. This is provided either at the point of payment through Stripe, or directly to Ana if you pay by bank transfer.

We do not collect or store any payment card details. Card payments are processed directly by Stripe.

We also collect information automatically when you visit our website, including your IP address, browser type, and pages visited. This is done through cookies — see the Cookies section below.

Why we collect it and our legal basis

To respond to your enquiry and book a consultation call — when you submit the form, we use your name, email, and phone number to get in touch with you. Our legal basis for this is your consent, given when you tick the consent checkbox and submit the form.

To send you follow-up emails about your enquiry — we may send you one or two follow-up emails about your consultation or the 6-week challenge. You can opt out at any time using the unsubscribe link in any email. Our legal basis is your consent.

To measure how people find our website — we use the Meta Pixel to understand whether people arrive from Facebook or Instagram ads. This only fires if you accept marketing cookies. Our legal basis is your consent.

To send you physical correspondence — when you become a member, we use your postal address to send you a welcome pack, birthday cards, and occasional letters about referral offers, promotions, or to stay in touch if you have left. We continue to do this for up to 12 months after your membership ends. Our legal basis is your consent, given when you provide your address. You can ask us to stop at any time by emailing info@motuscoaching.co.uk or messaging us on WhatsApp.

Who we share your data with

Your data is handled by the following third-party services:

• MailerLite — email marketing platform. Your name and email are added to our mailing list so we can send you follow-up emails. MailerLite is based in the EU and operates under GDPR. You can unsubscribe at any time.
• Make (formerly Integromat) — automation platform that receives your form data and routes it to MailerLite and our records.
• Meta (Facebook) — if you accept marketing cookies, the Meta Pixel sends anonymised conversion data to Meta to help us understand how our advertising is performing. We do not share your name or contact details with Meta directly.
• Google Sheets — your name, email, and phone number are stored in a private spreadsheet used by Ana to manage enquiries. This sheet is not shared with anyone outside of Motus Coaching.
• Stripe — payment processing platform. If you pay by card, your payment is handled directly by Stripe. We do not see or store your card details. Stripe may collect your name, email, and billing address as part of the payment process. Stripe operates under its own privacy policy.
• Cal.com — online booking platform. If you book a consultation call via our website, your name and email are sent to Cal.com to create the appointment. Cal.com operates under its own privacy policy.

We do not sell your data to anyone. We do not share your data with any other third parties.

How long we keep your data

We keep your contact details for as long as you are a client or a prospective client. If you have not become a client and have not engaged with our emails for 12 months, we will remove your details from our records.

If you have been a member and your membership ends, we will continue to keep your details, including your postal address, for up to 12 months. During this time we may send you occasional correspondence as described above. After 12 months, your details will be removed from our records.

You can ask us to delete your data at any time — see Your Rights below.

Cookies

This website uses two types of cookies:

Strictly necessary cookies — these are required for the website to function. They do not track you. You cannot opt out of these.

Marketing cookies — these are used by the Meta Pixel and YouTube video embeds to track how you interact with our website and to show us whether people coming from our ads are booking calls. These only load if you give your consent via the cookie banner when you first visit.

You can change your cookie preferences at any time by clicking the "Cookie settings" link in the footer of this page.

Your rights under UK GDPR

You have the following rights:

• Right to access — you can ask us what personal data we hold about you.
• Right to correction — you can ask us to correct any inaccurate data.
• Right to erasure — you can ask us to delete your personal data.
• Right to withdraw consent — you can withdraw your consent at any time. This does not affect the lawfulness of processing before you withdrew consent.
• Right to object — you can object to us processing your data for marketing purposes at any time.
• Right to complain — if you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or call 0303 123 1113.

To exercise any of these rights, contact us at info@motuscoaching.co.uk.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated. If we make significant changes, we will let you know by email if you are on our list.